Wednesday, October 31, 2012

Smart Bro Pocket WiFi

For more than 2 years, we have PLDT DSL giving us fast and reliable internet connection. In addition, I got my Sun Broadband last year so I'm still connected even I'm not at home and I have my laptop with me. The latter's contract will end on November 3 so I decided to request for termination and apply for a Pocket WiFi. The options are Globe and Smart. Sun is not included because I just got a new plan under their SUNdroid rush promo. Since last week, I have searched for reviews of subscribers of both service providers. Knowing Smart and its service, I decided to visit their Festival Mall center and I got my Pocket WiFi.


I availed of their Plan 599 where I need to pay P800 (one-time) for the pocket WiFi device. So in total, advance payment is P1,399 (P800 for the device and P599 for the first month). At first I'm hesitant that this is the plan that I want because of only 50 hrs inclusion. When you exceed, you will be charged 10/30mins. And after reaching P999, it will be unlimited. So I can safely say that my plan is P999. With advertised 7.2Mbps working with 4G network (depends on the area). Our residence and office is situated near HSPA cellsites so I guess I won't have any connection problems.

 The box.

Sort of unboxing post. :) As stated, you can connect up to 5 gadgets. So I can connect my laptop, android phone, android tablet. And speed up to 7.2Mbps. When I tried speedtest in Festival, it reached 1.32Mbps. At home, 2.15Mbps is the best (so far).


Freebie from Smart


Package

The package includes the Pocket WiFi Device (Huawei E586Bs-6), Smart Bro SIM, USB charger, Manual and Safety information. You can plug the modem in your laptop as a charging option or buy an adaptor.


 Right side

The power button on the bottom right. Hold it until the screen lights up to turn on the device. WPS button on the upper right.

 Left side - microSD card slot up to 32GB.

Top - You need to push the upper part to open the back cover.

Bottom - USB, where we connect the USB charger. Plug it to a computer or to an adaptor.


Huawei Pocket WiFi



Battery

SIM card inserted

The screen after pressing the Power button.


The screen shows the signal strength, Network (4G, 3G, H), WiFi and how many devices are connected, Internet connection status, SMS, Battery.

My old Sun Broadband and my new Smart Bro Pocket WiFi.

Conclusion:
If like me, you're not a heavy user and not a fan of online games, where a Facebook status, the usual Like and share button is what we do, posting tweets on Twitter and other social networking activities, sending E-mails and some IM, then I recommend Smart Pocket WiFi for you. It is faster as compared to our PLDT DSL, handy and you can bring wherever you go. For 599-999/month, it is one, if not the best, plan we can have.

For more details, visit Pocket WiFi - Smart Communications.

UPDATE:

Best result so far. ;)
Location: Lubao, Pampanga
Date: December 27, 2012
Time: 0130

168 comments:

  1. We recently purchased one of these...and now it is having trouble already. It will not charge at all sometimes when plugged into the computer...and sometimes it charges, but only half way. We live near Antipolo and the speed is always less than 100kbps.

    ReplyDelete
    Replies
    1. Hi Sir. Thank you for spending time with my post. A few days after my purchase I also experienced the same problem regarding charging of pocket WiFi. I visit Smart center at Festival Mall. They plugged the device to their laptop and it charged so they advise me to go back when I still experience the same problem. So far the device is okay and charging. When did you purchased it? I think they allow change of defective device 7 days only after purchase. I suggest you visit the nearest Smart center for them to check it Sir. Thank you :)

      Delete
    2. sir, here's what to do, log in to ur account, then click the settings, then click network sellect, click manual, a window will appear that wil prompt u to chose, i suggest the options with "3g" then clock apply,. hope this is a help for u

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    3. ******************

      U CAN USE THE DEVICE TO ALL SIM ACCEPTABLE

      JUST EMAIL THE MODEL TO ME I WILL HELP U TO USE OTHER NETWORK SIM

      K.K.DINESHBABU@GMAIL.COM

      Delete
  2. Hi,

    How long did it take for you to get the pocket wifi?

    I'm also curious if the signal's still strong in Las Pinas. I'm from Las Pinas too.

    Thanks!

    ReplyDelete
    Replies
    1. Hi. My application was approved same day that I visit Smart Center. I'm from Alabang. I think the signal depends also on what time you're using the broadband. During peak hours, average speed would be 1.5mbps. Best speed I got so far is 5.2mbps (Before 6AM). Thanks!

      Delete
    2. sir, here's what to do, log in to ur account, then click the settings, then click network sellect, click manual, a window will appear that wil prompt u to chose, i suggest the options with "3g" then click apply,. hope this is a help for u

      Delete
  3. Hi, Im experiencing the same problem in charging my Smart pocket wifi device.....Its already more than 7 days since I purchased it....=(

    ReplyDelete
    Replies
    1. Hi! I suggest you visit a Smart Wireless Center for them to check it. I already send them an E-mail that more than 2 people experience the same problem regarding charging of the pocket device. Give us an update :)

      Delete
  4. good day, plano ko kumuha nito, yung bundled with nexus7. nakita ko yung coverage map ng smart dito http://www.sensorly.com/map/2G-3G/PH/Philippines/Smart/gsm_51503 siguro ang layo ko sa 3g covered areas eh mga 2km++. magkakaproblema kaya ako sa connection?

    ReplyDelete
    Replies
    1. My location is not listed in the covered areas but I don't have any problem with the connection. Still, it depends on your location. Anyway, I still prefer Smart over Globe and Sun.

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    2. Smart it is then. thank you!

      Delete
  5. hi! I have also like this but the problem is, its not connecting. been trying to switch on and off every 5 mins but still not working. I already went to the nearest smart center but did nothing. I bought my pocket wifi last january. can you help me fix this? thanks

    ReplyDelete
    Replies
    1. What do you mean not connecting? You can't connect to the WiFi or the device is not charging?

      Delete
  6. Hi! I recently bought my Smart Bro Pocket Wifi (prepaid) and so far I'm not having any problems with the connection. But there is one thing that bothers me. How can I have the pocket wifi connect to my gadgets manually? I noticed that every time I boot the pocket wifi on, my gadgets (which I used to connect the wifi with) automatically detect the signal and then connects. My wifi is password enabled and when my gadget is automatically connected to the wifi, it no longer asks for the password. Is there any way for me to adjust the settings and have it connected manually where I can click on the wifi and enter the password on my gadget?


    Another thing, can you suggest a more budget-friendly prepaid unli for pocket wifi? So far, I've used Always On 299 and I consumed it in less than 2 weeks. I'm curious whether if I use the unlimited surfing for 1-5 days, will it give me the same performance with Always On? If the unli plans won't hinder the wifi connection speed, I would theorize that I would get the same speed on whatever unli plan I choose. Which is more flexible and better? Thanks for the response.

    ReplyDelete
    Replies
    1. Hi. You have to change the WiFi settings of your gadgets so that it will not automatically connect to your Pocket WiFi especially that you're using a prepaid connection. Even if your WiFi has a password, once you connect to it, it will "remember" the settings/connection and will not ask for the password again. I'm not sure if there's other option but you may opt to click the "forget" button to delete the previous WiFi settings.

      With regard to the more budget-friendly prepaid unli connection, I guess it really depends on the usage. I don't have an idea about the prepaid promos because this is my 1st time to use Smart internet and I am on postpaid. I think I'll go with unlimited if I can maximize it. If you're using the Always On 299 for just 2 weeks (at most) that's almost P600/mo so you might as well avail the unlimited promo.

      Delete
  7. oh my! So it's my gadgets that would have to adjust on the pocket wifi's connectivity? It's really irritating to open your pocket wifi and have 3 gadgets automatically connect to it because you previously used that gadget to connect to your pocket wifi and you're not even going to use all 3 of them! I guess it's one of the pocket wifi's flaws.

    Actually, i have never tried using the unlimited 1-5 day surifing on the pocket wifi and I'm really curious whether will it have a difference with Always On, speed-wise. Anyways, there's no harm trying, right? Thanks so much. xoxo

    ReplyDelete
    Replies
    1. You're welcome :) You may also want to share with us your experience ;)

      Delete
  8. I have the SMART Starter Kit, the Plug-It Broadband of Smart. I tried using it in Cupang, Muntinlupa, but, weak signal. So, i am planning now to apply for pocket wi-fi of SUN Cellular, maybe because, i experienced already a poor signal using SMART Broadband in our area. so, what do you think? is there differences? from plug-it broadband to pocket wi-fi?.. :) Thank you.

    ReplyDelete
    Replies
    1. Before, I have the Plug-it broadband of Sun Cellular and I was not satisfied with the connection. I can't even play videos in YouTube! because it takes a long buffering time. When my locked-in period ended, I decided not to continue my line with them. I decided to switch to Smart because I know it has the strongest signal among the 3 providers. If you're going to avail the pocket WiFi of Sun Cellular, I'm not sure if they can give you faster connection. The signal really depends on the area. The advantage of having a pocket WiFi, you can bring it wherever you go as long as the device is fully-charged :) If you have neighbors who are currently using Sun internet connection, you may opt to ask them first just to be sure :)

      Delete
  9. bought Smart Bro Pocket wifi last saturday for the not so cheap price of 2,895. It says its capable of up to 7mbps. LOL

    Now Im here in Makati CBD near Ayala Triangle. Using speedtest.net my connection is

    Ping: 306 ms
    Download speed: 0.19mbps
    Upload speed: 0.06mbps

    WOW. Internet in this country really sucks ass! This is robbery! Great job Smart!



    ReplyDelete
    Replies
    1. Honestly, using Speedtest, I have not reached the advertised speed of 7.2Mbps. Connection also depends on the area.

      Delete
  10. Hi everyone,

    Does anyone here knows how to change/setup user id and password Smart Bro Pocket Wifi? Could you please help me.


    Thanks....

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Input the password in the Network Key
      6. Click Apply.

      Hope this helps :)

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    2. This website does not load - http://mobilewifi.home/html/login.html -- can you check this is the correct URL? Thanks!

      Delete
    3. Hi! Make sure to turn on your Pocket WiFi before you access the site.

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    4. Hi ! can't access the ff. sites http://mobilewifi.home/html/login.html , ufi.home , 192.168.0.1 'coz my wifi is Disconnected can u help me to access those sites ?? Ty

      Delete
  11. We recently bought Smart Bro Pocket and we already had a problem with it. It automatically turns off, we charged like for like 5 hours and still it automatically turns off. It's very annoying always turning it on. Can you please troubleshoot ths for me. Thank You

    ReplyDelete
    Replies
    1. Hi. When did you buy the Pocket WiFi? I suggest you call or visit SMART Wireless Center/Customer Service for instruction regarding your concern. :)

      Delete
    2. This also happens to me. It's like it never charges fully.

      Delete
  12. hi,
    I am an OFW from Kuwait, I let my family in the Phil. purchased Smart Bro Wifi almost a month now but we we're disappointed because we can't use it on their location (New Cabalan, Olongapo City). They need to go somewhere else where there were no trees around like bringing it to my mom's place of work in SBMA. The most disappointing & saddest thing is that I'm going to pay for it in 24 months without the satisfaction of using it. What is the best thing to do? Can we just return it or disconnect it? Pls. help as it is just a waste of money :(
    Thanks much.

    ReplyDelete
    Replies
    1. Hi. Sad to know about that. Any internet providers (Smart, Globe or Sun), connection still depends on the area. If you really cannot use the Smart Pocket WiFi, you can report it to them at least for them to be aware of the problem. You may opt to change your internet provider but make sure to ask for the experience of people near your area for you to have an idea on what provider has a signal. You may try using prepaid first just to be sure. Regarding pre-termination of Smart, I already inquire to them about it but you need to settle monthly plan x remaining months. So technically, you will still pay the service for the full contract.

      Delete
    2. @yheng0421 you can use an external antena like 3g periodic log antena, it can boost signal gain upto 10klmtr from ISP tower.. if the device is capable =)

      Delete
  13. i have my smart bro pocket wifi, my problem is i don't know how to put password, can u help me for this...

    thanks

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Input the password in the Network Key
      6. Click Apply.

      Hope this helps :)

      Delete
  14. us there already password if we will purchase smartbro pocket wifi or were the one to provide the password first? Hehhe enchu so much

    ReplyDelete
    Replies
    1. You need to setup your Pocket WiFi to have it password-protected :)

      Delete
  15. How long doesc the device last? after a full charge. Thanks. :)

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

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    2. Hi! Mine lasts for 4-5 hrs with 4 gadgets connected.

      Delete
  16. how to reconnect my internet connection? i'd been disconnected for not paying my last bill but last week I pay my balance but the connection still not yet on.

    ReplyDelete
    Replies
    1. Hi. You need to call/visit Smart to request for reconnection. Just present your proof of payment just in case it was not yet posted. :)

      Delete
  17. Got mine yesterday everthing was ok.. My iphone is connected to pocket wifi even my laptop. My xperia phone can't connect to it. I tried different hotspots but my xperia worked well. Please help!

    ReplyDelete
    Replies
    1. Have you tried to connect your Xperia alone? I'm not sure what's the problem since I don't have an Xperia but if your laptop and iPhone was able to connect, I think the device is okay. You just need to check the settings, maybe.

      Delete
  18. Hi I have Smart Bro Pocket WiFi. I bought it yesterday (5/12/2013) in Smart Store at Megamall. I am experiencing connection issues as well, before I am using my Smartphone's hotspot using a Smart Bro sim, then when I used my new SmartBro pocket wifi, nakaka shock lang kasi mas mabilis pa yung smartphone hotspot ko. Since SmartBro pocket is a ZTE brand, is it impossible to insert other sim? like Sun or Globe sim?and will it work kaya?

    Please help po!

    ReplyDelete
    Replies
    1. Hi. Mine is Huawei (from Smart also). Is it a postpaid or prepaid plan that you have in Smart? Possible that it is Smart-locked since you bought it there (regardless if it is ZTE or not).

      Delete
  19. Thanks for the very informative blog, just want to ask if it is true that smart now has a monthly speed cap of 15gb for the plan 999 subscribers?

    ReplyDelete
    Replies
    1. Hi. Thank you :) I haven't heard of that speed cap and I am not subscribe in Plan 999 as well. However, based on my search it's the LTE Broadband Plan 1299 that was capped at 5GB.

      Delete
  20. Hi. I also have smart pocket wifi plan 599 for 50hrs. How will I Know if I already consumed 50hrs? Tnx a lot!

    ReplyDelete
    Replies
    1. Hi! I don't know how we can monitor the remaining hours of the plan. However, you can create an account in the Smart website to check your running balance. If your running balance is already 599 then you already consumed the 50hrs included in the plan. Any usage after that will be charged on top of your plan.

      Delete
  21. I also have smart pocket wifi plan 599 for 50hrs. How will I Know if I already consumed 50hrs? I'm having troubles with the payments due to inconsistency of it. Right now, I've only used my pocket wifi for less than 10hours and now I checked my balance that I've already have to pay for 588.01 pesos I only had less than 10 hours of using it.

    ReplyDelete
    Replies
    1. Hi. Even if you did not consume the 50hrs included in the plan, your outstanding balance will still be P599 because it is your monthly service fee (the amount of your plan). Regarding on how to check your remaining hours, you may refer to my reply to the previous comment. Hope this help.

      Delete
  22. Hi! How can I see the messages that are in my pocket wifi, and what does the numbers at the bottom left of its screen mean?

    ReplyDelete
    Replies
    1. Hi! Turn on your Pocket WiFi and log to http://mobilewifi.home/html/login.html. The default username and password is smartbro. You can change it. Once logged in, you will see at the upper right the option SMS and you can check the text messages. The number at the bottom left is the total KB/MB used.

      Hope this helps :)

      Delete
  23. Replies
    1. Hi! Sometimes I'm using it while charging.

      Delete
  24. To all who are having problems on "CHARGING" the pocket wifi, The pocket WiFi has a Heat sensor on its battery, if it detects the Pocket Wifi's battery too hot, it will not charge, it will reroute its power directly to the plugged charger, so if your going to CHARGE it, make sure to cool the device first and if it detects that it is now below its maximum battery temp, it will Automatically Charge on its own...

    Hope this helps you out...
    Im using the ZTE MF60 with no problem on the Charging part, although It always disconnects me even if im downloading..

    ReplyDelete
    Replies
    1. Hi! Thank you for sharing this info to us :)

      Delete
  25. ..hi maam.ask q lng po anu po mga dapat isubmit na docu sa smart upon subscription?

    ReplyDelete
    Replies
    1. Hi! Application requirements: Subscriber application form, Proof of identification, Proof of address, Proof of income

      Source: http://www1.smart.com.ph/Bro/products/pocket-wifi

      Delete
  26. hi! I also have the pocket wifi with a very good signal in our location(3g bar is full) but I only get up to 0.18 Mbps in download speed and the ping is extremely high. Do you have any suggestions on increasing my connection? I can't play online games well unless it's late at night. :(

    ReplyDelete
    Replies
    1. Hi! When my Pocket WiFi indicates a 3G signal, sometimes, I also have a hard time to connect to the internet. I think it should indicate "H."

      Delete
  27. hi.. im also using smart pocket wifi plan 599/ 999.
    but mine is alcatel and i dont know how to put password on it.
    can somebody help pls...
    my cousin told me just to plug it on computer and an icon will appear
    where i could manage my password but mine dont have that.
    when i plug the cable to the comp it just charge automatically...
    pls help... thank you...

    ReplyDelete
    Replies
    1. Hi! You need to check the package from Smart and check the manual. You may also opt to call Smart customer service for accurate instruction on how to put password for your Pocket WiFi.

      Delete
    2. thank you very much....

      Delete
  28. hi. i have one but the battery is no longer working. the battery lasted only for 6 months. do you have any idea where to buy a spare battery for this?

    ReplyDelete
    Replies
    1. Hi. My apology but I have no idea where to buy a replacement battery. Thank you :)

      Delete
  29. Paano po maglagay ng password sa pocket wifi? And dami kasi nakikipag connect.

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Input the password in the Network Key
      6. Click Apply.

      Delete
  30. Napalitan ko na yung SSID taz ngayon bakit direct connect pa din..

    ReplyDelete
  31. Hi po just wanna ask if after paying my bill about P934.31 for this month are they going to consume again the rule 599 pesos for the next month? Im confuse po

    ReplyDelete
    Replies
    1. Yes. As long as your usage will not exceed the 50 hrs free connection, your bill will be P599.

      Delete
  32. Hello po. Which of the three providers (SMART/GLOBE/SUN) has the most number of cellsites in the country? Gusto ko po ksi magamit yung pocket wifi anywhere I go. Thank you po.

    ReplyDelete
  33. HI,, i have read all the messages here and its very informative,, can i ask also if it is normal na when the pocket wifi is on and even only one gadget is connected ay umiinit ung device talaga?? tsaka is it ok ba na nadedrain ung battery nya.. tas ung gano katagal dapat ang charging? i just bought it last sunday. thanks. hope to hear from u soon :)

    ReplyDelete
    Replies
    1. Thanks ;) I think it's normal that the device gets hot, just like mobile phone, regardless how many device is connected to it. In addition, I charge my Pocket WiFi when the battery is already drained. I don't know the exact length of time of charging. Probably it's between 2-3 hours. Hope this help ;) Thanks again.

      Delete
    2. Ahh kasi my frend's gadget dont gets hot when used. it becomes hot during charging time.. but mine is opposite,, it dont gets hot when charging it.. her device was bought outside not from smart..

      but its ok din naman to charge it even 1 bar nalang di ba?hehe,,ok lng din ba na maover charge xa kc i usually charge it before i sleep, then i'll unplugged ut in the morning na,,:)

      can i ask also how to change the password "smartbro" during logging in sa acount ko :)

      Lastly.. someone told me that when im not using the pocket wifi.. i should remove the battery from the device,something like battery care,, is it true ba? hassle kasi pag ireremove pa hehe.. i use pocket wifi lang kasi when going out.

      thanks.. sorry for the so many questions,, ur a so much help.. thanks again in advance :)

      Delete
  34. Hi po balak ko din bumili. May usb port ba sya na pwede iconnect sa pc and access the internet? Sabi kasi charger lang diba? Eh wlang wifi option si pc ko kelangan yung wired.

    Thanks!

    ReplyDelete
    Replies
    1. Hi :) Sorry for the late response. The package comes with a USB cord that you can use to connect the Pocket WiFi to your PC. Your PC will have an internet connection. :)

      Delete
  35. olats kakabili ko lang 4 days ago...

    mabagal sa likod nang trinoma.
    mabagal sa karangalan pasig.
    mabagal sa san mateo rizal.

    itinawag ko nasa CSR nila to check kung ano problema... walang maisagot na matino...
    sana pwede ko pa maisoli kasi 2 years ako binded sa ganito sakit sa ulo :(

    ReplyDelete
  36. pano palitan yung SSID? kelangan ko bang pumunta pa sa smart center or may mas madaling paraan? thanks!

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Click Apply.

      Delete
  37. I'm not much of a techie here but I've been having a hard time getting a high-speed connection these past few weeks. Everytime the pocket wifi says it's in a 3G mode, the connection is fine. But suddenly it suddenly changes to "H" (I don't know what that means) and the connection is slower than a snail movement (which gets me on my nerves). I had no problems with the connection using my pocket wifi before, but weeks ago until now, the connection has been terrible. I tried calling *888 and the rep doesn't seem to know how to resolve this issue, which to me is very unhelpful.

    ReplyDelete
    Replies
    1. Hi. I'm not a techie as well but as far as I know H means HSDPA which is supposed to be faster than 3G connection. Last Sunday, I also had an internet connection problem with Smart. I called the customer service for 6 times and they keep on telling me that they already escalated the complaint to the technical/support group but still nothing happens.

      Delete
    2. Eds... : what about now? is this working well still?

      Delete
    3. Yes. I'm still using my Smart Pocket WiFi and planning to renew my contract with Smart next year but I'm thinking of upgrading to LTE.

      Delete
  38. Hi can I use the battery pack in charging the pocket wifi? Indi ko naman kasi laging dala ang laptop so pwedi bang gamitin as charger yun? Or ano pa ang ibang ways to charge at saan makakabili? Tnx

    ReplyDelete
    Replies
    1. Hi! I'm using a charger for Android phone. I haven't tried charging it with a battery pack.

      Delete
  39. Hi also have a Pocket Wifi which i have upgraded from from a prepaid sim to Plan 999 here in Zamboanga just a month ago. The problem i noticed now is my pocket wifi always indicates "Disconnected" everytime . Please help

    ReplyDelete
  40. Hi Edlyn,

    I purchased pocket wifi and the connection is very slow, it had .38mbps, I am located in Iloilo. I was curious if I can still change it to more faster internet connection. I've been using it for only 3 days. Thank you!

    LJ

    ReplyDelete
    Replies
    1. Hi :) As far as I know, we don't have an option to upgrade the speed. The internet connection really depends on your location. However, you can report to Smart the slow connection so they can check it. Thanks

      Delete
  41. im stressing out coz i cant put password on my wifi... hindi gumagana ung inadvice mo

    ReplyDelete
    Replies
    1. Hi. I'm sorry to know that. If my answer to your question did not work, you may call Smart directly for the steps on how to put password to your device. Thanks :)

      Delete
  42. hi, i forgot the password on my pocket wifi ?.. how to fixed this kind of problem..can you help about this?.. tnx

    ReplyDelete
    Replies
    1. Hi! You can reset the device. Open the back cover and you will see the Reset button.

      Delete
  43. First billing statement just arrived. It reached P1600.00, what is "Handset cost"?

    ReplyDelete
    Replies
    1. Hi! The handset cost is the Pocket WiFi. What plan did you avail? In my case I pay the handset cost (P800) when my application was approved.

      Delete
  44. HI Edlyn, first lemme say I'm so amazed on how you respond to everybody who post on this site, kudos to o you and you should be noticed by smart (either you work for them or not).

    I want to give this Pocket WiFi a shot if this would work well. If I may ask, have you experience intermittent connection with it? Like lose the connection X is the no. of times a day? Also, your answer to this questions may help the others:

    - How long is the battery time? (considering having multiple devices connected at once)
    - What is the typical downtime? (like peak hours of sluggish surfing)
    - For the past typhoons we've had (i.e. Labuyo), did you have issues with it?
    - Of course in this matter, distance and area from server is essential, But what is the worse speed/experience that you've had with it?
    - The Hardware seems to be though, is there a chance you've dropped 'em and cause physical damage in an instant? Can you rate its toughness?
    - For the rest of the folks,yea battery does got warm specially if you put it in a case or bag. But in your case, did you have it as warm as a cup of coffee? or a kettle itself? :)
    - They advertise it that you could have unlimited surfing with it. Is it me or it is vaguely discussed that the "unlimited" that they mean would be Data (no. of data gigabyte we could use) of surfing (the time you use your internet)? It is misleading since they defer the payment/subscription thru times (unit of time).

    These may give us knowledge how reliable it is as some of us are curious about the satisfaction we could get. Your answer would help me get it as soon as you reply.

    ReplyDelete
    Replies
    1. Hi! Just like other network, my experience with Smart also has its flaws. I sometimes have a less than 1mbps connection.

      Question: How long is the battery time? (considering having multiple devices connected at once)
      Answer: My device lasts for 4-5 hours with 3-4 gadgets connected to it

      Q: What is the typical downtime? (like peak hours of sluggish surfing)
      A: I usually experience having a slow connection in the morning around 10AM-1PM.

      Q: For the past typhoons we've had (i.e. Labuyo), did you have issues with it?
      A: I did not experience any connection problem even during Typhoon Maring. However, the fastest connection I established is only 1.5mpbs which is same with our DSL connection.

      Q: Of course in this matter, distance and area from server is essential, But what is the worse speed/experience that you've had with it?
      A: Less than 1mbps (Using Speedtest App)

      Q: The Hardware seems to be though, is there a chance you've dropped 'em and cause physical damage in an instant? Can you rate its toughness?
      A: I think I already dropped my device twice but it is still working. Just be careful when you already have it :)

      Q: For the rest of the folks,yea battery does got warm specially if you put it in a case or bag. But in your case, did you have it as warm as a cup of coffee? or a kettle itself? :)
      A: No. It's just the same with mobile phones when you're using a mobile internet.

      Q: They advertise it that you could have unlimited surfing with it. Is it me or it is vaguely discussed that the "unlimited" that they mean would be Data (no. of data gigabyte we could use) of surfing (the time you use your internet)? It is misleading since they defer the payment/subscription thru times (unit of time).
      A: As stated in their website, Unlimited hours. I'm not really sure if there's any difference between Unlimited hours and Unlimited data.

      Hope my answer help you and other readers :) Also, I'm not from Smart :) In fact, I am a subscriber of the 3 networks (Smart, Globe & Sun). Thanks :)

      Delete
    2. wow! thanks a lot for these infos! i was just trying to search more sites regarding this device. I guess i wont need to read those anymore since i got everythng i need in your post. I was hesitant to buy one until now. I might have a long drive tomorrow to laguna so i think i would buy one early tomorrow. i hope i can have a good signal during my drive. thanks again! " )

      Delete
  45. Hello. I've been wanting to ask this to those who have used this device.

    Would it be alright to have the device plugged on to the power supply/charger 24/7? So in effect, I will just use the battery when I'm outside the house. Would this setup cause battery damage, or alright since if it's plugged, the power used by the device should come from the charger and don't care about the battery's, right?

    ReplyDelete
    Replies
    1. Hi! I think we should not plugged the device the whole day. Once it is fully charged, you can unplugged it and charge only if the battery is low or you're going out. Thanks.

      Delete
  46. Hi, ilang oras ang charging time ng smartbro pocket wifi? Thanks.

    ReplyDelete
    Replies
    1. hi pwede pa tulong po kasi ung pocket wifi ko po laging namamatay.Pag ginagamit ko laging after 5min naginagamit ko laging namamatay

      Delete
  47. pede po bang gamitin ang pocket wifi while it is connected in its charger? im planning to buy it and work it 24/7 hours.... im planning to get plan 999

    ReplyDelete
    Replies
    1. Hi! I think we should not plugged the device the whole day. Once it is fully charged, you can unplugged it and charge only if the battery is low or you're going out. Thanks.

      Delete
  48. where can i buy replacement brandnew battery for smartbro pocket wifi ?

    ReplyDelete
  49. Im planning to buy a smart pocket wifi.Pde ko ba xa gamitin without a laptop or pc kasi tab lang gagamitin ko.pde po ba xa nun?

    ReplyDelete
    Replies
    1. basta meron wifi ung tab pwdeng pwde po :) ung phone mo pwde din basta may wifi din :)

      Delete
  50. Hi! Im planning to purchased Smart pocket wifi. But I'm quite undecided if I will buy one. CAuse I dont know if signal is strong in Nagcarlan, LAguna. How can I know if the signal is strong in our area?? Thanks.

    ReplyDelete
    Replies
    1. Hi :) Try to register to mobile data first to know the signal strength in your area.

      Delete
  51. This comment has been removed by the author.

    ReplyDelete
  52. Is it okay to use the pocket wifi while charging it? Thanks!

    ReplyDelete
  53. I have read all the comments in this blog and it was very informative. All the questions in my mind was answered well. then i Really appreciated how miss eds answered all the questions regarding in the device. So, Keep it up ! Thumbs up to her ! Godbless.

    ReplyDelete
    Replies
    1. Awww thank you :) I'm really trying my best to answer all queries. Thanks for your time :)

      Delete
  54. Hi.. I just would like to ask if my idea ka ba ate kung alin ang mas maganda yung signal (power plug it vs pocket wifi) is there any difference sa strength ng signal or the same lng? thanks :DD

    ReplyDelete
    Replies
    1. As far as I know, it's just the same. The only difference is that you can bring your Pocket WiFi anywhere and signal depends on the area.

      Delete
  55. Hi. Im planning to buy the smart pocket wifi but not directly to smart store because its much cheaper if i buy it to other shops .. anyways i want to use their LTE sims as they've advertised that the maximum speed that you can get is 42 mbps (i know that the pocket wifi can only reach the max up to 7.2 mbps) so is it safe to say that the connection,aside from the area will also depends on the sim that you use? Thanks and God bless :)

    ReplyDelete
    Replies
    1. The Pocket WiFi that you will buy must be LTE-capable so you can use an LTE sim and internet connection depends on your network.

      Delete
  56. Hi there,, im reli having problems using my smart bro prepaid pocket wifi. I reli love to watch videos on youtube whem im home from work but it reli frustrates me bcoz of veri slow connection. Every video that i've watched, it buffers every 5seconds during the entire play. My question is that is there any possible way to treat this problem? Im the only one using the connection but im not enjoying what is being stated about this products offers. Hoping that you can help me with this.. tnx...

    ReplyDelete
  57. i bought my smart pocket wifi with the speed of 3g hspa+ 42ping dls-4mb+ uls-1mb and now i cant connect, it appears disconnected 'service limited' anyone can help?

    ReplyDelete
  58. Good day Ms. Edlyn; tanong ko lang pag ang gamit ko is smart pocket wifi plan 599 (w/ 50 hours of internet) at me nakakonek na 3 gadgets for 1 hour. Pano count ng internet hours nun, 1 hour lang ba kahit 3 yung nag-connect o 3 hours (1 hour for each device)?

    ReplyDelete
  59. Hi. How do you check the remaining balance (hours)?

    ReplyDelete
  60. hi i have trouble connecting with my pocket wifi . everytime i try to connect it just disconnect . what should i do ?

    ReplyDelete
    Replies
    1. we have the same problem dude i dont know what to do so plss help us

      Delete
    2. hello! try to restart your pocket wifi using power button and wps button and press it in 3 sec simultaneously then release it

      Delete
  61. and the icon shows letter M instead of H

    ReplyDelete
  62. My smart pocket wifi does not charge when the device is hot, is this a problem with the device or ganun ang talaga? Di ko napapalitan sa smart center kasi akala ko usual lang sya..

    ReplyDelete
    Replies
    1. Hi. Someone post a comment that the device usually stops charging when it's already hot.

      Delete
  63. hello! paano po ba maglagay ng password at pangalan sa smart bro pocket wifi?

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Input the password in the Network Key
      6. Click Apply.

      Hope this helps :)

      Delete
  64. I'm just asking. is the 7.2 mbps for each pocket wifi device? or is it for all the devices in a particular region? thanks :)

    ReplyDelete
  65. Bqt lge 3g lng ung smartbro mf60 ko? Location pasay

    ReplyDelete
  66. ayaw po magcharge ng pocket wifi kelangan na bang dalhin na un sa smart mag2days na po kasi syang ayaw magopen?

    ReplyDelete
    Replies
    1. Having the same issue with our pocket wifi. Was working fine the night before. I left it turned on and the battery probably got drained, which was never an issue before, because once I charge it, it will work fine. Only today it wouldn't charge and wouldn't turn on. Is this something that Smart can fix or do we need to buy replacement batteries? Please help. Thanks.

      Delete
  67. okay lang po ba na ginagamit ang pocket wifi while nagcha charge?

    ReplyDelete
  68. Ok lang.. But I think mas madaling maubos ang life ng battery mo if you are using it while charging.. Battery's life cyle is counted based on charge cycle. It means kung naka-charge cya habang ginagamit mo, multiple life cycles ang na-coconsume. Unlike kapag nag-full charge ka then ginamit mo, equivalent to one charge cycle lang yun...

    ReplyDelete
  69. Yes totoong maubos but if you unplug your charger parang humihina cya, i was observing it many times while im using it maybe battery life cant boost the speed unlike the AC power na naka plug yung Pocket Wifi mo parang makadagdag Boost na rin yun.

    ReplyDelete
  70. Do they change the gadget model? coz what i have now is not the one feature here but they say it is also the pocket wifi. and also, i just see 3G connection and not not the H something in the screen. tnx

    ReplyDelete
  71. hello can you pls help me ....i forgot my login password for my prepaid pocket wifi ....now i cant remotely register to an unli package without rransferring the sim card to another mobile phone and then registering it there...is there a way to reset the login password

    ReplyDelete
  72. Hi, im having probs with my pocket wifi as well, its not charging completely... now its deadbat... cant use it .. seems like the plug area for charger down below the pocket wifi malfunctioned.... will they replace it? Or should then i pay for its repairnor replacement? I just purchased it last august ... i appreciate it if you'd share me a move... thanks!

    ReplyDelete
  73. Hi! there wala po bang capping ito? katulad nang globe (FUP) Fair Use Policy nila na 1GB. per a day lang and after using 1GB. they switch to slower connection..thank you!

    ReplyDelete
  74. Sir pls help me my pocket wifi always saying failed connection when itry reconnecting what to do?

    ReplyDelete
  75. hi, i have my prob with my smartbropocket wifi device. The device doesn't connect, Even though i click the connect button, it still remains disconnected. We've been using this device for almost 2 years, and now it has a problem. Please help me to fix it. ;)

    ReplyDelete
  76. usb connector lng ang kasama ng pocket wifi,panu q 'to maichacharge?

    ReplyDelete
  77. Hi, This reading the comments, but it seems like a great deal of readers need to stay on topic to try and add something to the original topic. I would also encourage all of you to bookmark this page to your most used service to help get the word outpage is very informative and fun to read. I am a huge follower of the things blogged about. I also love. Thanks . cell phone detector

    ReplyDelete
  78. I just thrown up my SMART BRO "panget wifi" and it scattered everywhere. Luckyly it didn't hit by the car . then i send it back to hell .. For the replacement.. Lucky that they replace the unit.. Then I sold it out . . now I'm using globe prepaid. This s better han suffering from the other one.. .

    ReplyDelete
  79. I just thrown up my SMART BRO "panget wifi" and it scattered everywhere. Luckyly it didn't hit by the car . then i send it back to hell .. For the replacement.. Lucky that they replace the unit.. Then I sold it out . . now I'm using globe prepaid. This s better han suffering from the other one.. .

    ReplyDelete
  80. Para sa mayayamang gustong mag aksaya ng pera. Cge bili lang keo.... Dame pa class stocks. .

    ReplyDelete
  81. hi pwede magpatulong? we've just bought pocket wifi, pano ito malagyan ng security password? di ko magaw yung nasa guide. ayaw lumabas yung 192.168.0.1/login.asp

    ReplyDelete
    Replies
    1. Hi :)
      1. Log to http://mobilewifi.home/html/login.html
      2. Choose the CONNECTION (Default) Tab - Besides SMS and Settings.
      3. Choose WLAN Basic Settings.
      4. The Name (SSID) is the name of your connection which is visible when your Pocket WiFi is on.
      5. Input the password in the Network Key
      6. Click Apply.

      Hope this helps :)

      Delete
    2. Hi! I Have a problem with my Smart Pocket Wifi, model Alcatel One Touch Y580. Ever since I reset my device, di na ako makalog-in sa Configuration settings ng wifi sa http://mobilewifi.home/html/login.html.
      Di ko tuloy maset-up yun Pocket wifi ko. I tried to use the default password: smartbro, at pati na rin yun default password sa Alcatel Support online manual ng Y580: admin. Both passwords failed. "Wrong password" ayon sa dashboard. Do you have any solution? Or kailangan ko nang ipaservice ang device ko?
      Any help will be appreciated.

      Delete
  82. hi admin, bakit kaya yung modemn ko biglang mag disconnect? tapos nakalagay sa little screen sa pocket wifi ko SMARTBRO logo kung e off ko naman ayaw ma off need cya tanggalin muna ang batt. bago ma off..paano at ano kaya solution nyan? thanks

    ReplyDelete
  83. hi ms admin...bumili ako ng pocket wifi smart broadband zte kaso 1 time ko lang na connect at nagamit sa pag iinternet ko tapos kahit loadan ko ayw mag connect i use unlisurf promo,hndi nmn na mka connect disconnect parati yung pinapakita sa screen ms admin,sinubukan ko na i visit yung home page ng sim para sa set up kaso unable to connect po ms admin......help!!!!!=(((((

    ReplyDelete
  84. hi admin, ask lang po bakit itong mga site na to http://mobilewifi.home/html/login.html , 192.168.0.1 at ung ufi.home ay ayaw po mga gumana .. I want to reset my smart bro pocket wifi 'coz its always Disconnected and its status is M means "Manual" can you help me to make it Automatic kasi po hindi ko magamit yung wifi ko sa mga gadgets ko .. Thanks in advance response

    ReplyDelete
    Replies
    1. anyone can help me in my problem ??

      Delete
    2. Find the "R" button (this means Reset) on the leftmost bottom part of your smart bro pocket wifi device, and click it using a needle holding it for at least 10 seconds until the device gets restarted. This will solve the "M" Manual mode of your device "A" Automatic.

      Delete
  85. Hi. Ask ko lang kung bakit
    yung pocket wifi ko madalas sya nagrerestart? Lalo na pag ino-on ko.. :(

    ReplyDelete
  86. Hi..I just bought Smart Pocket Wifi but how do I load it using load card?I follow the instruction Reload14digitCardNo+63yoursim# then send to 1510..But it always says "invalid pin #..And when I load on eload 30, 60, 100, etc...It loads!Can someone help me on how to load smart pocket wifi using load card?tnx

    ReplyDelete
    Replies
    1. Buy a card load for smartbro coz they are different..(if you do have your load card,try to load in smart prepaid sim and transfer it to your smartbro wifi.)
      or don't use card instead, e-load will do.

      Delete
  87. Hi..
    How can I reset my admin password?
    Kindly help me..I forgot my password.
    Thanks..

    ReplyDelete
  88. Hello admin, ask ko lang po kung paano magreset
    kasi nakalimutan ko po password ko e salamat.

    ReplyDelete
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    ReplyDelete